Insurance and Billing

Regency Hospital is pleased to participate in most Medicare, Medicaid and managed care plans, as well as and other insurance providers, as well as workers' compensation, no fault and other insurance providers.

Prior to your admission to Regency Hospital your insurance will be verified based on the insurance information provided. We will secure any prior authorization that your insurance company might require prior to your admission to the hospital. We also recommend that you follow and complete any notification requirements that your insurance company requests prior to your admission to the hospital.

Regency Hospital will file hospital claims to your insurance company on your behalf. In order for us to do this we must have on file a copy of the front and back of your insurance cards. Prior to, or on the day of admission to the hospital, you will be asked for your insurance cards so that we can make a copy and provide them to our Business office for proper billing. While we will bill your insurance directly, you are ultimately responsible for payment of his/her bill.

All the physicians involved in your care are independent practitioners and bill separately from Regency Hospital. They will bill their services to you or directly to your insurance company.

Medicare patients: All Regency Hospitals are Medicare certified providers and as such will bill Medicare directly for your hospital stay. Any deductible and coinsurance amount owed will be billed directly to you or your secondary/supplemental provider for payment.

During the referral/check-in process all Medicare patients are asked a series of questions (Medicare Secondary Payor Review) to determine whether Medicare is the primary or secondary payer. For example, if you have been involved in an accident of any kind that is related to your need for admission to the hospital please provides that accident information to our staff. If you, your spouse or Responsible party has group health insurance that covers you we will need to review that information. All other questions that we ask ensure that we have the correct sequence of insurance payers for correct billing.